How to Improve Last-Mile Delivery? 5 Optimization Strategies for Freight Forwarders
Introduction
Last-mile delivery accounts for over 55% of total logistics costs (McKinsey 2023 Report), yet it is the core element of customer experience. This article combines global logistics trends and Chinese market data to analyze how freight forwarders can enhance last-mile delivery efficiency through technological innovation and process optimization. It also introduces the practical solutions of TopChinaFreight.
I. Pain Points of Last-Mile Delivery and Data Support
High Costs
- Last-mile delivery costs account for 28%-35% of total supply chain costs (Statista 2023).
- In China, the empty running rate of urban delivery vehicles reaches 40% (Ministry of Transport 2022 data).
Timeliness Challenges
- Last-mile delivery costs account for 28%-35% of total supply chain costs (Statista 2023).
- In China, the empty running rate of urban delivery vehicles reaches 40% (Ministry of Transport 2022 data).
Technological Gap
- Only 35% of freight forwarding companies have deployed AI-based route planning systems (Gartner survey).
II.Last-mile delivery 5 Optimization Strategies and TopChinaFreight Solutions
1. Dynamic Routing Algorithm
- Apply AI to adjust routes in real-time, reducing 15%-20% of ineffective mileage.
- Case: TopChinaFreight helped a South China e-commerce client reduce fuel costs by 18%.
2. Intelligent Warehouse Pre-positioning
- Establish “satellite warehouses” through data analysis to shorten delivery radius to within 3 kilometers.
- Data: Delivery timeliness improved by 40%, and inventory turnover rate increased by 25%.
3. Deployment of New Energy Fleet
- The operating cost of electric trucks is 30% lower than that of traditional vehicles (BYD 2023 Report).
- TopChinaFreight has deployed over 200 new energy vehicles in the Yangtze River Delta.
4. Customer Self-service System
- Provide real-time tracking API interfaces, reducing 50% of customer service inquiries.
- Technology: Blockchain ensures tamper-proof logistics data.
5. Community-based Crowdsourcing Network
- Integrate community convenience stores, courier lockers, and other nodes to cover 98% of county-level areas.
- Case: Collaborated with Cainiao Post to build over 2,500 last-mile service points.
III. Industry Trends and ROI Forecast
| Technology Application | Cost Reduction | Timeliness Improvement | Customer Satisfaction Increase |
|---|---|---|---|
| Dynamic Routing System | 18% | 25% | 32% |
| Intelligent Order Splitting Platform | 12% | 35% | 28% |
| New Energy Logistics Vehicles | 22% | – | 15% (environmental premium) |
(Data Source: Roland Berger’s 2023 Smart Logistics Development Report)
Conclusion
By integrating AI and IoT deeply, TopChinaFreight has helped over 200 companies reduce last-mile delivery costs by 20%-30% and increased customer NPS scores to 82 points (industry average 67 points). We offer:
✅ Customized route optimization solutions
✅ Full-chain digital management system
✅ Nationwide localized delivery network
✅ Customized route optimization solutions
✅ Full-chain digital management system
✅ Nationwide localized delivery network
Contact TopChinaFreight now to obtain the “Last-Mile Cost Reduction and Efficiency Improvement White Paper” and start your intelligent logistics upgrade!
